If you have any issues to do with the IT systems, membership or finance, please fill in the below form to raise a support ticket and we will respond as quickly as possible.
How can I update my phone number, address or other RINA member contact details?
You can update your contact details yourself via MyRINA. Go to members.rina.org.uk and log in following the instructions on screen. Once logged in, go to Update Details.
How can I change the email address or password on my account?
You can change your email address or password online via MyRINA. Go to members.rina.org.uk and log in following the instructions on screen. Once logged in, go to Update Email or Password.
How do I reset my password?
To request a password reset go to Update Details and click the Forgotten Password link below the sign in box.
Follow the instructions on screen and you will receive a password reset link via email. This may take a few minutes.
Please, check your spam folder, and if you haven’t received your password after 10 minutes, contact us below to raise a ticket.
I can't access RINA Publications - The Naval Architect, Significant Ships and other magazines?
RINA Publications are only available to RINA Members.
If you are a RINA Member, make sure you are logged in via MyRINA before accessing the Journal Archive page.
Please note that the full catalogue will be available shortly.
How can I cancel my membership?
You can renew or cancel your membership via MyRINA. Go to members.rina.org.uk and log in following the instructions on screen. Once logged in, click on Voluntary Withdrawal.
If you cancel your RINA Membership, you will lose access to all membership benefits, including your Professional Registration with the Engineering Council.
Please, note the following regarding re-registering with the Engineering Council (EngC):
If you re-register within 3 years, you can do so without submitting a new application. However, you must pay back all EngC fees for the 3 year period.
If you re-register after 3 years, you will need to submit a new application in accordance with EngC rules and undertake another Professional Review Interview.
How can I cancel RINA membership on someone's behalf, for example a deceased relative?
Please raise a ticket below and we will contact you as soon as possible.
How can I request a proof of RINA membership or professional registration?
Please raise a ticket below and we will contact you as soon as possible.
How can I prove to RINA I am a student eligible for free student RINA Membership?
To prove you are eligible for free student RINA Membership, please email proof of enrolment that includes your graduation date to membership@rina.org.uk with the subject line "Proof of Enrolment" and supporting documents attached.
I am a RINA Member but my name is not in RINA membership directory?
Members are only listed on the directory if we have your full name and address. You can update these details yourself via MyRINA. Go to members.rina.org.uk and log in and following the instructions on screen. Once logged in, go to Update Details.
If that doesn't resolve the issue, please raise a ticket below.